Terms of Use

Last Updated: October 21, 2026

Lunveraxi® is owned and operated by Shenzhen Yunqi Future Technology Co., Ltd. These Terms of Use explain the rules for accessing and browsing the Lunveraxi® website. We welcome visitors who use our website responsibly and respect the rights of other users and content owners.

1. Permitted Use

You may access our website to learn about our pet products, review available information, contact our team, and make lawful purchases.

You agree to use the website only for legitimate purposes and in a manner consistent with these terms and applicable law.

2. Prohibited Activities

When using our website, you must not:

  • Use the website for fraudulent, unlawful, or deceptive purposes.

  • Attempt to gain unauthorized access to accounts, systems, or restricted areas.

  • Upload or distribute malicious software or harmful code.

  • Interfere with website functionality, security, or normal operation.

  • Use automated methods to scrape or copy website content in a manner that violates applicable law or our rights.

  • Misrepresent your identity or submit deliberately false information.

  • Infringe upon the intellectual property, privacy, or other legal rights of others.

3. Website Content and Intellectual Property

The Lunveraxi® name, logos, original product descriptions, photographs, graphics, and website materials may be protected by intellectual property laws.

You may view and use this content for personal, non-commercial shopping purposes. You may not copy, republish, modify, distribute, or commercially exploit it without permission from the relevant rights holder, except where permitted by law.

4. User Submissions

If you submit a review, message, suggestion, photograph, or other content to us, you confirm that you have the right to provide it and that it does not unlawfully violate another person's rights.

Please do not submit confidential information, harmful content, or personal information belonging to others without a lawful basis.

Any use of customer submissions beyond what is necessary to respond to your inquiry or operate the relevant feature will be subject to applicable law and any permissions or consents required.

5. Links to External Websites

Our website may contain links to third-party websites for convenience. We do not control the content or security practices of every external site.

Visiting an external website is your choice, and we encourage you to review its terms and privacy policy.

6. Website Availability

We may update pages, remove outdated content, or temporarily restrict access for maintenance or security reasons.

We do not guarantee that access will be uninterrupted or that every page will always be available. This does not affect obligations imposed on us by applicable law.

7. Violations

If we reasonably believe that a user has violated these Terms of Use or created a security risk, we may take proportionate action, including restricting access where legally permitted.

We may also report suspected unlawful conduct to appropriate authorities when required or permitted by law.

8. No Waiver of Legal Rights

These Terms of Use do not remove any rights or protections that cannot lawfully be excluded. If a provision is unenforceable under applicable law, the remaining provisions will continue to apply to the extent permitted.

9. Changes to These Terms

We may revise these Terms of Use as our website evolves. The latest version will be available on this page with an updated date.

10. Contact Information

Questions about these website rules can be sent to:

  • Brand Name: Lunveraxi®

  • Company Name: Shenzhen Yunqi Future Technology Co., Ltd.

  • Registered Address: Room 303, Unit 2, Building 66, Yuanling New Village, Liuxiang Community, Yuanling Street, Futian District, Shenzhen, Guangdong, China.

  • Email: service@lunveraxi.com

  • Customer Service Hours: Monday–Saturday, 9:00 AM–6:00 PM EST.